Love the Beach

We are always shopping for classic, elegant beach decor and hope you enjoy our selection.  We welcome inquiries for special order items and would be happy to assist you in tracking down that special something you may be looking for to complete your beach decor.  There's no place like the beach!!

Gift-Wrapping

We offer free gift-wrapping services to our customers.  We wrap in a simple white glossy paper with a blue fabric bow, or during the Holiday Season, silver foil paper with a matching silver fabric bow.  We also offer personalized gift-tags with our signature window to the sea logo.  Simply make your request in the "customer notes" section of your order form with all of your instructions.   If you miss this step, email us at:  sales@bytheseadecor.com  and we will take care of the rest.  Sorry, but we cannot gift-wrap lamps, mirrors, artwork or furniture!

Shipping Information

Orders are usually shipped out within 2-3 days of placement.  If an item is marked on our website "allow two weeks" for delivery, this usually means that this is an item we may not have in stock, but are able to receive inventory on in a timely fashion.   Items marked "special order" are exactly that and may take longer than two weeks to arrive to you. Please keep in mind that Special Order items are not returnable.   We strive to keep our customers updated on their order's progress.  When your order actually ships, you will receive an email from us with your UPS tracking number.  We do not add on any handling or processing fees onto our orders.

All of our orders are shipped by UPS.  All of our merchandise is inspected before shipping and wrapped very carefully to avoid damage.  Please inspect your order for damages as soon as you receive it.  Please let us know within five (5) days if there is any damage to your items so that we may notify UPS immediately to file the appropriate claim.  We will be happy to replace any damaged items.

Returning an Item

While we appreciate that it is sometimes difficult shopping online, we make every effort to include accurate descriptions and photographs of the merchandise we carry.  We encourage inquiries on any of our items to help you in your shopping experience.  We are happy to accept the return of unused items within fourteen (14) days of your receipt.  If you find you need to return an item, please email us at:  sales@bytheseadecor.com  for further instructions.  Please be advised that By the Sea Decor will not assume any shipping charges for the return of your order, nor will we be responsible for the shipping charges you incurred in placing your order.  After your items are safely returned to us, we will issue a credit to the charge card you used for your purchase.  We suggest you use a delivery system that allows you to track your package back to us and offers insurance for the value of the product in case of damage.  Please be advised that large items such as lamps, furniture and artwork will incur a 20% restocking fee.  Special order items are not returnable.  Holiday Shopping returns will be accepted through January 31st.

Refusal of Delivery

Please be advised that if a customer refuses delivery of an order placed, the customer will still be responsible for all shipping charges incurred with the delivery and return of the order.  A 3% refusal fee will also be deducted to compensate for bank credit card fees incurred in the initial transaction.

                                                                         Happy Shopping!!!